Frequently Asked Questions

Find answers to common questions about our services. Can't find what you're looking for? Contact us

We offer a comprehensive range of printing services including digital printing, DTF (Direct to Film) printing, laser fiber engraving, cap printing, and various lamination services (gloss, matte, shiny, single-sided, and velvet). We also provide branding solutions, business cards, banners, brochures, and custom apparel printing.

We are located at Kimotho House Room No 12, Kenyatta Avenue, Nakuru, Kenya. Visit us during our business hours: Monday to Saturday, 8:00 AM - 6:00 PM.

You can request a quote in three ways: 1) Browse our services page and add items to your quote list, then send via WhatsApp. 2) Call us directly at +254 714 990307. 3) Send us a message through our contact form or WhatsApp. We'll provide you with a detailed quote based on your specific requirements.

DTF (Direct to Film) printing is a modern printing technique where designs are printed on a special film and then transferred onto fabric using heat and pressure. It's perfect for t-shirts, hoodies, and other apparel, offering vibrant colors and long-lasting results.

Turnaround time depends on the size and complexity of your order. Simple jobs like business cards or flyers can be completed within 24-48 hours. Larger orders or complex projects like custom apparel branding may take 3-7 business days. We always strive to meet your deadlines and will provide an estimated completion time when you place your order.

Yes! We have a team of creative designers who can help you create stunning designs for your printing projects. Whether you need a logo, business card design, or complete branding package, we've got you covered.

We accept various file formats including PDF (preferred), AI, PSD, EPS, PNG, and JPG. For best results, please provide high-resolution files (300 DPI or higher) with bleed margins where applicable.

Absolutely! We encourage clients to request samples, especially for large orders. This ensures you're satisfied with the quality, color, and finish before committing to the full production run.

We accept various payment methods including M-Pesa, bank transfers, and cash payments. For corporate clients, we also offer invoicing options. Payment terms will be discussed during the quoting process.

Yes, we offer delivery services within Nakuru and surrounding areas. Delivery charges depend on the location and size of your order. You can also choose to pick up your order from our location at Kimotho House.

Gloss lamination provides a shiny, reflective finish that makes colors pop and is great for promotional materials. Matte lamination offers a non-reflective, sophisticated finish that's easier to read under bright lights and gives a premium feel. We also offer velvet lamination for unique tactile experiences.

In most cases, yes! We can print on client-supplied materials for certain services like laser engraving or cap printing. However, we recommend consulting with us first to ensure the material is suitable for the printing method you need.

Still Have Questions?

Our team is here to help! Reach out to us and we'll get back to you promptly.